Shipping Policy

Last Updated: July 17, 2026

Thank you for shopping with Zestmalls. This Shipping Policy explains how we process and deliver your orders.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Please note that orders are not processed or shipped on weekends or public holidays.

If we experience a high volume of orders, processing times may be slightly delayed. We appreciate your patience and understanding.

Shipping Time

Estimated delivery time is 7–10 business days after your order has been processed.

Please note that delivery times are estimates and may vary depending on your location, weather conditions, customs processing, or carrier delays.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information, when available.

Please allow up to 48 hours for tracking information to become active after receiving your shipping confirmation.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address at checkout.

Zestmalls is not responsible for orders delayed, lost, or delivered to an incorrect address due to inaccurate information provided by the customer.

If you notice an error in your shipping information, please contact us immediately at info@zestmalls.com. We will do our best to update your order before it ships.

Lost or Delayed Shipments

If your package is significantly delayed or appears to be lost, please contact us at info@zestmalls.com.

We will work with the shipping carrier to investigate the issue and assist you in finding an appropriate solution.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery.

Please include:

• Your order number.
• A description of the issue.
• Clear photos of the damaged item and its packaging.

This information helps us process your claim as quickly as possible.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Zestmalls
Email: info@zestmalls.com